Privacy Policy

Privacy Policy

Effective Date: January 30, 2025

Blomfontein Wedding Venue (“the Venue,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, surname, contact details (email, phone number), and address.

• Booking Information: Event details, accommodation preferences, and payment information.

• Communication Data: Correspondence via email, phone, or website inquiries.

• Technical Data: IP addresses, browser type, and usage data collected via cookies.

2. How We Use Your Information

We use your personal data to:

• Process bookings and payments.

• Provide customer service and respond to inquiries.

• Communicate updates about your event or our services.

• Improve our website and user experience.

• Comply with legal obligations and protect our legitimate business interests.

We do not sell or share your personal data with third parties except where required by law or to facilitate payment processing and booking management.

3. Legal Basis for Processing

We process your personal data based on:

• Your consent, when you provide information for inquiries and bookings.

• Contractual necessity, to fulfill bookings and provide services.

• Legal obligations, such as tax and financial record-keeping.

• Legitimate interests, including improving services and security.

4. Data Storage and Security

• Your data is securely stored and only accessible to authorized personnel.

• We implement encryption, access controls, and other security measures to protect your information.

• Data is retained only for as long as necessary for the intended purpose or as required by law.

5. Your Rights

Under POPIA and GDPR, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or outdated information.

• Withdraw consent where applicable.

• Request deletion of your personal data unless legally required to retain it.

• Object to processing under certain conditions.

To exercise any of these rights, contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and collect usage statistics. You can manage your cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party service providers for payment processing, website hosting, and analytics. These providers adhere to strict data protection laws and only process data as instructed by us.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For questions or data-related requests, please contact us at: 
Email: info@blomfonteinvenue.co.za

By using our services, you agree to the terms outlined in this Privacy Policy.